Est-ce que vous proposez des réparations ou maintenance de mon matériel audio?
Faute de temps et de disponibilités nous assurons uniquement la maintenance des appareils Hi-Fi que nous produisons. Nous restons toutefois disponibles pour vous conseiller et vous orienter le cas échéant.
Where can I have my order delivered?
On Reunion Island, 2 possibilities :
- Vous pouvez retirer votre achat à la galerie La Kaz Art & Son sur Saint-Pierre. (26 Rue Francois Isautier, 97410 Saint-Pierre).
- You can have it delivered for free all over the island if the purchase is over 500€. Installation will also be offered in this case if desired.
For shipments outside Reunion, you can contact us by email to discuss the shipping methods (in a tube or encased +/- framed) and the price of the shipment.
Naked Canvas, Enchased, American Box, what does that mean?
Naked canvas means delivered rolled, protected by an interlayer film and, if there is shipment, slipped into a rigid tube.
Une encased canvas is a canvas stretched on a generally wooden frame.
The american frame is a frame with minimalist and refined shapes. Used as a frame by many gallery owners, acclaimed by many interior designers and which highlights the work without monopolizing the eye.
What are the encasing/framing options for the artwork I would like to purchase, and what are the prices?
> If the work is a bare, unframed canvas(see product description), the displayed price already includes a deduction
- We can embed it for 5% of the price of the work.
- We can embed it and mount it in an American frame for 15% of the price of the work.
> If the work is already embedded, the cost of assembly in an American box will be 10% of the price.
Feel free to contact us by email o discuss it as well as the shipping methods that we practice to the place where you are.
Indeed, above a certain size (outside Reunion), depending on the carrier chosen but also to ensure the best possible security, large works will be shipped rolled in a tube even though the product description describes them as encased. We will inform you in this case. They will be unclipped and a price reduction will then be applied.
I paid extra customs fees, will you refund me ?
Is the payment secure on your website ?
Absolutely! We use Stripe and Paypal platforms for online payments.